Trendless, LLC

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Trendless delivers a systematic approach to design and orchestrate competitively distinct and advantaged experiences. Watch my Trendless Customer Experience video to find out more.

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Experiences drive today's transformational innovation, disruption, and leadership. Watch my Why 21st Century Brands Need Customer Experience to find out more. For more on Trendless visit thinkTrendless.com

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Have you ever walked by a building and thought, “I wish I could see what’s inside?” This weekend - Oct 19 & 20 - you can peek inside courtesy of @chiarchitecture and find out why @condenast readers voted Chicago the best big cit

You’ve got to love the fact it’s almost 2020 and with the absurd amount of content/programming Friends is #2 watched Netflix show after 25 years.

You don’t sell the steak, you sell the plant-based sizzle. @beyondmeat I’m very impressed with the flavor. You’ve outdone yourself.
#trendless #thinktrendless #cx #experiences #disruption #leadership #differentiation #innovation #c

I realize this is going to be a bold statement, but this @lacroixwater Key Lime is the best non-alcoholic beverage I’ve ever tasted in my entire life. It’s insane. I don’t know it any other beverage will stack up to it. Thank you to

On Amtrak to visit family, not going to name which one to avoid causing someone trouble, but always find it interesting seeing actual use of materials or processes not used as intended. I’ve experienced this too often where corporate employees

The comments in this NYT article are eye-opening and mirror some of the conversations I’ve had lately with family and friends. I’ve drastically pulled back shopping on Amazon to support local retailers. Tired of seeing them struggle or go

Smart @earthrated placing a post-it order reminder at the end of the roll. Very simple execution to help drive repurchase behavior. Also pictured, my little 💩 maker, Quincy. #trendless #thinktrendless #cx #customerservice #userexperience #ux #experi

@target You have my patience and respect. Thank you for reducing your impact. 🙏 🌎 ❤️ #conservation #sustainability #planet #climatechange #trendless #thinktrendless #cx #customerservice #userexperience #ux #experiences

@chihighrises Lake Michigan and Lake Huron, considered one body of water by the Army Corps of Engineers (ACE), are ~6 feet above lowest leves recorded back in 1964 and very close to 2013 levels. See charts from ACE. I recall 2013 levels living in Lin